Refund policy

We strive for customer satisfaction, but if you are unhappy with an item you may bring items back or mail for store credit. Items must be returned to us in the condition they were received in.  Items must be unworn, unwashed and smoke, deodorant, and perfume free.  We reserve the right to refuse a return if these conditions are not met.  For refund:  unworn with tags, within 2 business days.  For gift card or store credit within 10 calendar days.  If there is a defect on your item, please let us know and we will do everything we can to make it right.  Thank you for your consideration and understanding of our small business operations.  

Final sale, no returns: holiday items, swimwear, undergarments, food, cosmetics.  

Please send shipping returns to:

The Humble Thread; 711 S Pine St, Ste A; Cabot, AR 72023

Damaged items: please email us within 5 days of delivery: thehumblethread@yahoo.com

We are unable to offer price adjustments for temporary promotions/discounts.